Frequently Asked Questions

Which areas do you service?

Right now, we’re keeping it local — servicing only Yzerfontein, Darling, Jakkalsfontein and Langebaan. Not in one of these areas? Pop us a message anyway, and we’ll let you know if we can swing a broom your way. Please note that an additional fee applies for areas 50km or more from Yzerfontein.

Do I need to be home during the cleaning?

Nope! As long as we can access your space (and any pets are secure), you're free to head out and come back to a sparkling clean home.

What cleaning products do you use?

We use eco-friendly, non-toxic products that are safe for kids, pets, and the planet — because a clean home shouldn’t cost the earth.

How do I know your cleaners are fairly paid?

Fair wages are at the heart of what we do. Every cleaner is paid above industry average, and we’re committed to dignity, respect, and empowerment.

What if I need to cancel or reschedule?

Life happens! You can cancel or reschedule up to 24 hours before your booking at no charge. Less than that? We’ll charge a small fee to cover our cleaners’ time.

How are your cleaners vetted?

To maintain our high standards, we ensure each cleaner has a minimum of two year experience and a police clearance certificate. We provide in-house training to our employees, to ensure we’re staying on top of things. Each of our cleaners come with multiple recommendations by others.

Can I book your service over weekends?

We only offer weekend services on Saturday mornings until 12pm. If you really need someone over the weekend, please feel free to contact us and we will see what we can do!